Partial outage affecting subset of customers

Resolved

All systems have returned to normal operation with no further impact expected. Our cloud engineering team will work to mitigate the risk of a similar event in the future. We apologise for the inconvenience.

Monitoring

Service has been restored for the affected customers. Our cloud engineering team continue to monitor the situation to ensure continued operation. We apologise for the interruption.

Problem Identified

Our cloud engineering team have identified the root cause of the problem and are actively working on a fix as quickly as possible. Further updates will be provided here as they become available.

Investigating

Our cloud engineering team is aware of an issue impacting a subset of users. We are currently investigating the root cause and will work to resolve it as soon as possible. Further updates will be provided here as they become available.

2 Affected Services: