Cluster 1

Data center connectivity issues


All systems have returned to normal operation with no further impact expected. Our cloud engineering team will work to mitigate the risk of a similar event in the future. We apologise for the inconvenience.

Problem Identified

Power has been restored and our cloud engineers are working to bring our systems back online as quickly as possible.

Problem Identified

We have received an update from our data centre provider who reports the cause of the outage is due to a power loss within the London centre. They are working to restore the systems as quickly as possible but unfortunately there is no ETA at this time.


Our data center is currently experiencing an interruption to internet connectivity. The root cause is still being investigated by our upstream providers. Our cloud engineers are working with our data center to restore services as quickly as possible. Further updates will be provided here as they become available.