Cluster 1

AU Call Center Phone Issues

Resolved

Our phone provider has confirmed that this issue has now been resolved and all call center phone services should be back to normal operation.

We’ll continue to monitor for any further issues.

Assessed

Our Australian Call Center is experiencing phone connectivity issues due to a carrier network issue. As such some phone calls are either not coming through to us or having sound issues. We recommend users use our chat and ticketing support services until the issue has been resolved.