Cluster 1

AU Clients Reporting Access Issues

Resolved

Continued monitoring of services has not shown any further access issues. As such this event is now being marked as resolved.

Monitoring

All services have now been cleared and released by our engineering team - however we will continue to monitor services and activities closely. We are also awaiting a further update from our data center provider as to the diagnosis - and potential mitigation strategies.

Monitoring

The fault at our data center and upstream providers has now been corrected and we are seeing network access restored to affected services. Our engineering team are now conducting clearance tests and releasing affected services once checked.

Problem Identified

Our data center are continuing work with upstream providers - we are awaiting updates.

Problem Identified

Our data center are continuing work with upstream providers - we are awaiting updates.

Problem Identified

We have routed around some of the affected networks and this should have restored access to some clients. However at this point we are still waiting for our data center and upstream providers to complete restoration of the affected services.

Problem Identified

Our data center are continuing work with upstream providers - we are awaiting updates.

Problem Identified

Our data center is aware of a network issue affecting parts of the AU/NZ network and is working with associated providers to resolve - we are awaiting updates.

Opened

We are investigating issues accessing simPRO from some AU/NZ clients - please stand by for updates.