Cluster 1

Issue with database instance

解決済み

Service has been restored and ongoing monitoring completed. Clients affected have been contacted and assistance provided where necessary.

監視中

We've restored access to affected simPRO builds, and are endeavouring to contact affected clients directly today.

検証中

Resolving this issue is our top priority. We'll have more information as soon as we can.

検証中

Thanks for your patience while we keep working on this.

検証中

We're continuing to work to resolve this issue.

未処理

We've encountered an issue with our database instances for a small number of clients in AU/NZ. We're working to restore these as quickly as possible. During this time affected clients' simPRO builds will be unavailable. Thank you for your patience.